Ordering | Order Tracking & Updates | Shipping | Returns |
Ordering How do I place an order? Ordering is easy and secure. Simply add items to your cart and then click the "Check Out" button. Follow the simple steps during the checkout process. Can I place orders by phone? Please call us toll-free at 1-866-553-8175 to place a phone order. We are available Monday through Friday 8AM to 8PM EST to assist. What payment options are accepted? You may place an order use a Visa, AMEX, MasterCard, Discover, or PayPal account. Do you charge sales tax? Sales tax will only be assessed for orders that are shipped within the state of Georgia (7%). Back To Top Order Tracking & Updates How do I check the status of my order? Some orders are shipped via USPS and may not traceable. If your order was shipped via a traceable method, we will provide your tracking number online. You may check the status of your order by clicking here . You may also email customerservice@mybabyclothesboutique.com to check on your order. Will I get an email order confirmation? Yes, we will immediately send you an email confirmation for your order. If you do not receive a confirmation in your Inbox, please check your Junk mail folder. How do I make changes my order? Please review your order upon checkout and when you receive your order confirmation. Should you need to make changes, please contact customerservice@mybabyclothesboutique.com or call 1-866-553-8175. What if my order is undeliverable? If the carrier is unable to deliver your order due to an invalid address, the order will be returned to our warehouse. You are responsible for any reshipping fees. Back To Top Shipping When will my order ship? Orders typically ship from our warehouse within a few days. We will notify you via email if your order is delayed.
How long will it take to deliver my order? Please allow adequate time for shipping. Some carriers ship quicker than other carriers. Typically you will receive your order within 5 - 10 business days unless your order is on backorder. Contact Us - Click to contact our customer service team What is the cost for shipping? We offer a flat rate shipping fee of $6.99 per order. Shipping is free for orders over $75. Click for free shipping details. Back To Top Returns
What is your return policy? If for some reason you are not satisfied with your order, you may return it within 30 days of receipt. Orders over 30 days are non-refundable. Clothing that has been worn or washed is non-refundable. Clothing that is damaged due to wear is non-refundable. Personalized clothing is non-refundable. All returned products must be in original packaging and have all tags attached. To return an item, please complete the following steps: a. Order Number b. Order Date c. Items being returned d. Reason for the return e. Your full name - We will email a Return Authorization Number to you.
- Write the Return Authorization Number on the packing slip. Circle the items you are returning on the packing slip. Include the packing slip in the box along with all original packing materials and tags. Write the Return Authorization Number on the outside of the box
- Ship the product to:
My Baby Clothes Boutique 541 Old Allatoona Rd SE Cartersville, GA 30121
- We will send you a confirmation email when we receive the item back in our warehouse. If the return is accepted, we will credit your credit card within 1 week. Please keep in mind that it may take longer for the credit to show up on your credit card.
The customer is responsible for all shipping charges. We do not refund shipping for returns. We do not issue refunds for lost or stolen packages or non-returnable items. How long until my return is credited? Once we receive your item and validate the return, we will issue a credit within 3 - 5 business days. We will send you an email to confirm your return is accepted and the amount of your refund. Please allow additional time for your Credit Card issuer to post the credit to your account. Back To Top
Terms & Conditions Thank you for shopping at http://www.mybabyclothesboutique.com/. We value you as a customer and appreciate your business. The goal of this website is to provide access to our wide variety of baby clothes and baby clothing accessories. To ensure a safe environment for our users, we have provided these Terms and Conditions. MyBabyClothesBoutique.com is owned and operated by Blue Carriage & Company LLC. Unless otherwise noted, all design and content in this website is the property of Blue Carriage & Company LLC and protected by United States and international copyright laws. MyBabyClothesBoutique.com and other marks indicated on our web site are trademarks and/or service marks of Blue Carriage and Company LLC. Other graphics, logos, headers, icons, scripts and service names are also trademarks of Blue Carriage and Company LLC. Our trademarks may not be used in connection with any products or services that are not owned by Blue Carriage and Company LLC. Blue Carriage and Company web site(s) contain links to web sites that are not maintained by Blue Carriage and Company. We try to include links to only those web sites that are in good taste and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such web sites will not change without our knowledge. The inclusion of a link in this web site does not imply BLUE CARRIAGE AND COMPANY's endorsement of the web site. If you decide to use any links to access other web sites, you do so at your own risk. Disclaimer of Warranties and Limitation of Liability THE MATERIALS AND INFORMATION PROVIDED BY BLUE CARRIAGE AND COMPANY ON ANY OF ITS WEB SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BLUE CARRIAGE AND COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS WEB SITE(S) OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON ITS WEB SITE(S). YOU AGREE THAT YOUR ACCESS TO, AND USE OF ALL BLUE CARRIAGE AND COMPANY WEB SITES(S) IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, BLUE CARRIAGE AND COMPANY DISCAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BLUE CARRIAGE AND COMPANY DOES NOT WARRANT THAT ITS WEBSITE(S), ITS SERVERS, OR EMAIL SENT FROM BLUE CARRIAGE AND COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BLUE CARRIAGE AND COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM USE OF THIS SITE, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.
This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that BLUE CARRIAGE AND COMPANY is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.
The law of certain states may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall BLUE CARRIAGE AND COMPANY's aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to BLUE CARRIAGE AND COMPANY by you for accessing BLUE CARRIAGE AND COMPANY's web site(s). Indemnity You agree to defend, indemnify, and hold harmless BLUE CARRIAGE AND COMPANY and its officers, directors, stockholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of any BLUE CARRIAGE AND COMPANY web site or your breach of these Terms of Use. Applicable Law By visiting BLUE CARRIAGE AND COMPANY's web site(s), you agree that the law of Georgia, without regard to principles of conflict of laws, shall govern these Terms of Use and any dispute that may arise between you and BLUE CARRIAGE AND COMPANY. If any court of competent jurisdiction determines that any provision, or any portion thereof, contained in these Terms of Use is unenforceable in any respect, such provision shall be deemed limited to the extent that such court deems it enforceable, and as so limited shall remain in full force and effect. If such court shall deem any such provision, or portion thereof, wholly unenforceable, the remaining provisions of these Terms of Use shall nevertheless remain in full force and effect. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and BLUE CARRIAGE AND COMPANY relating to your access to and use of BLUE CARRIAGE AND COMPANY's web site(s). Modifications BLUE CARRIAGE AND COMPANY reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit any BLUE CARRIAGE AND COMPANY web site, your visit to and use of such web site will be subject to and bound by the then current version of these Terms of Use.
Privacy Policy Your privacy is very important to us. We recognize and respect the importance of maintaining the privacy of our customers, registered members and users. The purpose of this Privacy Policy is to inform you of: - the personal information we may collect from you when you visit our web site, respond to our emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail,
- why we gather information from you,
- how we collect it,
- how we use it, and
- the choices you have regarding our use of personal information you have provided.
Why do we gather information? My Baby Clothes Boutique gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of special offers and discounts from us. What information do we gather?
We collect information through our Web Site, emails, mail, fax, and telephone, including when you: - place an order,
- participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations, and
- engage in other activities, services, products and resources we make accessible to our customers, members or users.
Depending on how you are interact with us, we collect some or all of the following types of information: - your name, address, telephone number, email address,
- billing information (credit card number, expiration date and billing address),
- gender and birth date, if you choose to enter such information,
- any promotion code and related information
Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise canceled. Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send gifts or expressions. Only Members have the right to view and edit their Address Book entries.
How we use "Cookies" and "Action Tags".
A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of the site, such as the shopping basket, may not function properly.
How we use the information we collect
We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you of offers and discounts. We do not share any personal information with 3rd parties. We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Web Site, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates.
Please note that any personal information you reveal or post on one our public forums, such as a message board, blogs, survey, contest, sweepstakes, user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us or with third parties, including to contact you. Information you give out or post on our public forums you disclose at your own risk. Links to Other Web Sites My Baby Clothes Boutique wants you to be aware that when you click on links and/or ad banners that take you to affiliated or third-party web sites, you will be subject to the privacy policies and terms of use of those web sites, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing any personal information to, any other web site. Security and Passwords
If you place an order on our Web site, it encrypts the credit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the Web Site is viewed using Microsoft's Internet Explorer® or Mozilla Firefox. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.
Portions of the Web Site (such as our Member registration and Address Book) may require registration and log-in processes in which you will select a user ID and password (collectively, the "Password"). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Web Site (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts. How to Limit the Use of Personal Information
We want to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Web Site, emails, mail, fax, and telephone shared with third parties, or to set your preferences concerning promotional communications, please follow the directions below. Where to Direct Questions About the My Baby Clothes Boutique Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, contact:
My Baby Clothes Boutique 541 Old Allatoona Rd SE Cartersville, GA 30121 Phone toll free 1-866-553-8175 Email: customerservice@mybabyclothesboutique.com |